Privacy Policy

This Privacy Policy describes how Derello (“Derello”, “we”, “us”) collects, uses, and protects personal information when you visit our website, contact us, or engage us to design and develop custom software.

By using our website or services, you agree to the practices described here. If you do not agree, please discontinue use of the site.

We collect only the information we need to respond to you and deliver our services, including:

• Contact details you provide — such as your name, email address, company, and the contents of any message or project brief you send us.
• Project information you share during an engagement, which may include business requirements, documents, and access credentials necessary to build your software.
• Technical data collected automatically when you visit our site, such as IP address, browser type, device information, and pages viewed.

We use the information we collect to:

• Respond to enquiries and prepare quotes for potential projects.
• Design, develop, deliver, and support the software we build for you.
• Operate, maintain, and improve our website and services.
• Send project updates and administrative messages.
• Comply with legal obligations and enforce our agreements.

We do not sell your personal information, and we do not use it for advertising.

Our website uses a minimal set of cookies and similar technologies that are necessary for the site to function and to understand, in aggregate, how visitors use it.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the site work.

We rely on a small number of trusted providers to operate our business — for example, hosting, analytics, and email delivery. These providers process data only on our behalf and under appropriate confidentiality and data-protection terms.

During a project we may also work with tools and platforms you ask us to use. In those cases, your relationship with those providers is governed by their own terms and policies.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse — including access controls, encryption in transit, and least-privilege handling of project credentials.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We will notify you of any breach affecting your personal information as required by law.

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to maintain our business records, and to comply with legal obligations.

When information is no longer needed, we securely delete or anonymize it.

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to request a copy of your data.

To exercise any of these rights, contact us at hello@derello.com. We will respond within the timeframe required by applicable law.

Derello works with clients around the world. Your information may be processed in countries other than your own, where data-protection laws may differ.

Wherever your data is processed, we apply the protections described in this policy and take steps to ensure appropriate safeguards for international transfers.

If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@derello.com.